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Understanding Emotion at Work.

By: Publisher: London : SAGE Publications, 2003Copyright date: ©2003Edition: 1st edDescription: 1 online resource (192 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781412932028
Subject(s): Genre/Form: Additional physical formats: Print version:: Understanding Emotion at WorkDDC classification:
  • 302.35
LOC classification:
  • HD58.7 -- .F563 2003eb
Online resources:
Contents:
Cover Page -- Title -- Copyright -- Contents -- List of figures -- Acknowledgements -- 1 Introduction -- The emotional organization -- The purpose of this book - and who should read it -- How this book is organized -- How to use this book -- References -- 2 Where does emotion come from? -- Learning objectives -- Emotion perspectives -- Conclusion -- Further reading -- References -- PART 1 ORGANIZING WITH EMOTION -- 3 Recruiting emotion -- Learning objectives -- Prescribing emotion -- The (sour) fruits of emotional labour -- Reducing the costs of emotional labour -- Giving and receiving emotion -- Conclusion -- Further reading -- References -- 4 Being emotionally intelligent -- Learning objectives -- The appeal -- Roots and applications -- Measuring emotional intelligence -- Increasing emotional intelligence -- Conclusion: whither emotional intelligence? -- Further reading -- References -- 5 Virtually emotion -- Learning objectives -- Cyberspace and emotion -- Types of virtual work -- Virtual teams -- Feeling and flaming through the machine -- Conclusions: virtual futures -- Further reading -- References -- 6 Leading and following - with emotion -- Learning objectives -- Why follow a leader? -- The crafting of charisma -- Fear and envy in leadership -- Vulnerable leaders: 'you never show you can't cope' -- Conclusion -- Further reading -- References -- 7 Emotion and decisions -- Learning objectives -- Unfolding feelings -- The demise of rationality -- Feeling forwards and looking back -- The right mood -- Negotiating - passions across the table -- Dire choices … on speaking out -- The commitment trap -- Toxic and inflammatory decisions -- Conclusion -- Further reading -- References -- 8 Emotion and change -- Learning objectives -- The changing experiences of change -- Anxiety and change -- Resistance and change -- Changing the culture.
Conclusion -- Further reading -- References -- PART 2 EMOTIONAL INJURIES -- 9 Stress as emotion and fashion -- Learning objectives -- The contexts of stress -- What makes stress stressful? -- Threat, stress and performance -- Personality or social context? -- Burnout - the final injury? -- Making it better? -- Conclusion -- Further reading -- References -- 10 Bullying and violence at work -- Learning objectives -- Understanding bullying -- Working directly with violence -- Conclusion -- Further reading -- References -- 11 Sexual harassment -- Learning objectives -- Power and the male imperative -- Offensiveness and feelings -- Contexts: the hotel, the refinery and the university -- Conclusions -- Further reading -- References -- 12 Downsized -- Learning objectives -- The downsizing phenomenon -- The emotional realities of downsizing -- Survivor syndrome -- Network destruction and holes -- The motivational paradox -- Conclusion -- Further reading -- References -- Concluding reflections -- Moving on -- Refocusing -- Index.
Summary: Drawing on disciplines including psychology, sociology and organizational theory, Stephen Fineman explores a number of familiar and not so familiar work arenas. He examines the way emotion penetrates leadership, decision-making and organizational change, as well as newer topics like the virtual side of organizations.
Holdings
Item type Current library Call number Status Date due Barcode Item holds
Ebrary Ebrary Afghanistan Available EBKAF00010695
Ebrary Ebrary Algeria Available
Ebrary Ebrary Cyprus Available
Ebrary Ebrary Egypt Available
Ebrary Ebrary Libya Available
Ebrary Ebrary Morocco Available
Ebrary Ebrary Nepal Available EBKNP00010695
Ebrary Ebrary Sudan Available
Ebrary Ebrary Tunisia Available
Total holds: 0

Cover Page -- Title -- Copyright -- Contents -- List of figures -- Acknowledgements -- 1 Introduction -- The emotional organization -- The purpose of this book - and who should read it -- How this book is organized -- How to use this book -- References -- 2 Where does emotion come from? -- Learning objectives -- Emotion perspectives -- Conclusion -- Further reading -- References -- PART 1 ORGANIZING WITH EMOTION -- 3 Recruiting emotion -- Learning objectives -- Prescribing emotion -- The (sour) fruits of emotional labour -- Reducing the costs of emotional labour -- Giving and receiving emotion -- Conclusion -- Further reading -- References -- 4 Being emotionally intelligent -- Learning objectives -- The appeal -- Roots and applications -- Measuring emotional intelligence -- Increasing emotional intelligence -- Conclusion: whither emotional intelligence? -- Further reading -- References -- 5 Virtually emotion -- Learning objectives -- Cyberspace and emotion -- Types of virtual work -- Virtual teams -- Feeling and flaming through the machine -- Conclusions: virtual futures -- Further reading -- References -- 6 Leading and following - with emotion -- Learning objectives -- Why follow a leader? -- The crafting of charisma -- Fear and envy in leadership -- Vulnerable leaders: 'you never show you can't cope' -- Conclusion -- Further reading -- References -- 7 Emotion and decisions -- Learning objectives -- Unfolding feelings -- The demise of rationality -- Feeling forwards and looking back -- The right mood -- Negotiating - passions across the table -- Dire choices … on speaking out -- The commitment trap -- Toxic and inflammatory decisions -- Conclusion -- Further reading -- References -- 8 Emotion and change -- Learning objectives -- The changing experiences of change -- Anxiety and change -- Resistance and change -- Changing the culture.

Conclusion -- Further reading -- References -- PART 2 EMOTIONAL INJURIES -- 9 Stress as emotion and fashion -- Learning objectives -- The contexts of stress -- What makes stress stressful? -- Threat, stress and performance -- Personality or social context? -- Burnout - the final injury? -- Making it better? -- Conclusion -- Further reading -- References -- 10 Bullying and violence at work -- Learning objectives -- Understanding bullying -- Working directly with violence -- Conclusion -- Further reading -- References -- 11 Sexual harassment -- Learning objectives -- Power and the male imperative -- Offensiveness and feelings -- Contexts: the hotel, the refinery and the university -- Conclusions -- Further reading -- References -- 12 Downsized -- Learning objectives -- The downsizing phenomenon -- The emotional realities of downsizing -- Survivor syndrome -- Network destruction and holes -- The motivational paradox -- Conclusion -- Further reading -- References -- Concluding reflections -- Moving on -- Refocusing -- Index.

Drawing on disciplines including psychology, sociology and organizational theory, Stephen Fineman explores a number of familiar and not so familiar work arenas. He examines the way emotion penetrates leadership, decision-making and organizational change, as well as newer topics like the virtual side of organizations.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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