Disaster Planning for Libraries : Process and Guidelines.

Cover -- Title Page -- Copyright Page -- Dedication -- Contents -- List of figures -- Acknowledgments -- Preface -- A note on terminology -- How to use this book -- About the author -- 1 - Libraries and risk -- 1.1 - The prevalence of risk -- 1.2 - Natural risks -- 1.3 - Technological risks -- 1.4 - Human-caused risks -- 1.5 - Proximity risks -- 1.6 - Security risks -- 1.7 - Enterprise risks -- 1.8 - References -- 1.8.1 - Interviews -- 2 - Preparedness -- 2.1 - Authorization -- 2.2 - Committees: pros and cons -- 2.3 - RAA, step one: history-taking -- 2.4 - RAA, step two: inspection -- 2.5 - RAA, step three: interviews -- 2.6 - RAA, step four: discussions with external experts -- 2.7 - RAA, step five: documentation -- 2.8 - Mitigation: preventative maintenance programmes -- 2.9 - Mitigation: gradual replacement of older facilities -- 2.10 - Mitigation: insurance -- 2.11 - Mitigation: data back-up -- 2.12 - Mitigation: the key -- 2.13 - References -- 2.13.1 - Interviews -- 3 - Disaster response -- 3.1 - Staff and patron safety -- 3.2 - Producing a disaster response plan -- 3.3 - Production mistakes -- 3.4 - The issue of library assets -- 3.5 - Emotional reactions to emergencies and disasters -- 3.6 - Leadership in response planning -- 3.7 - Response teams -- 3.8 - References -- 3.8.1 - Interviews -- 3.8.2 - Print -- 4 - Operational resumption, continuity and recovery -- 4.1 - After the fact -- 4.2 - Resumption -- 4.3 - Continuity -- 4.4 - Recovery -- 4.5 - Management roles -- 4.6 - Operational resumption teams -- 4.7 - Perfection not possible -- 4.8 - References -- 4.8.1 - Interviews -- 5 - Damage assessment -- 5.1 - The effects -- 5.2 - Internal and external inspectors -- 5.3 - Beginning at the perimeter -- 5.4 - Building exteriors -- 5.5 - Safe entrance and exit -- 5.6 - Building interiors -- 5.7 - Inspecting damaged collections.

5.8 - Evaluation -- 5.9 - Prioritization -- 5.10 - Recordkeeping -- 5.11 - References -- 5.11.1 - Interviews -- 6 - Disaster recognition, declaration procedures and crisis management -- 6.1 - How it feels -- 6.2 - Recognizing a disaster -- 6.3 - Information gathering -- 6.4 - When and when not to declare a disaster -- 6.5 - Disasters and crises -- 6.6 - The library crisis manager -- 6.7 - References -- 6.7.1 - Interviews -- 7 - Strategic alliances -- 7.1 - Determining the need for a strategic alliance -- 7.2 - Key post-disaster vendors for resumption and continuity -- 7.3 - Strategic alliance documentation -- 7.4 - Updating strategic alliances -- 7.5 - Adaptation of central library strategic alliances for branches -- 7.6 - Going it alone? -- 7.7 - References -- 7.7.1 - Interviews -- 8 - Post-disaster management of patrons -- 8.1 - Convergence -- 8.2 - Closure of facilities: process and implications -- 8.3 - Reassuring patrons -- 8.4 - Updating patrons on operational resumption and recovery -- 8.5 - Dealing with volunteers -- 8.6 - Post-disaster programmes -- 8.7 - Message centres and missing children -- 8.8 - References -- 8.8.1 - Interviews -- 9 - Normalization of operations -- 9.1 - Reassuring employees -- 9.2 - Normalization defined -- 9.3 - Problems arising from incomplete normalization -- 9.4 - Normalization checklists -- 9.4.1 - For employees -- 9.4.2 - For patrons -- 9.5 - Testing normalization programmes -- 9.6 - References -- 9.6.1 - Interviews -- 10 - Orientation and training programmes -- 10.1 - Binder dependence -- 10.2 - Definitions: orientation and training -- 10.3 - Purposes of orientation and training -- 10.4 - Assumptions -- 10.5 - Methods of delivery -- 10.6 - Home circulars -- 10.7 - Newsletter/Intranet materials -- 10.8 - Staff orientation sessions -- 10.9 - Management orientation sessions.

10.10 - Operational resumption and continuity orientation and training -- 10.11 - Management security seminars -- 10.12 - Training the trainers -- 10.13 - Session reporting -- 10.14 - References -- 10.14.1 - Interviews -- 11 - Basic tabletop exercises -- 11.1 - No plan without practice -- 11.2 - Risk assessment and analysis example -- 11.3 - Generic tabletop exercises -- 11.3.1 - Fire and associated risks -- 11.3.2 - Flooding/water ingress -- 11.3.3 - Severe weather/power failure -- 11.3.4 - High winds and winter storms -- 11.3.5 - Toxic spill -- 11.3.6 - Power failure -- 11.3.7 - Data loss/possible theft and misuse -- 11.4 - Tabletops for managers -- 11.4.1 - Director/Head Librarian/Board of Directors -- 11.4.2 - Assistant Head Librarians -- 11.4.3 - Departmental Manager/Branch Manager -- 11.4.4 - Any library manager or supervisor -- 11.5 - Pandemic influenza exercise -- 11.6 - Tabletop exercise management tips -- 11.7 - Conclusion -- 11.8 - References -- 11.8.1 - Interviews -- 12 - Process and results -- 12.1 - The overwhelming question -- 12.2 - A case history: in the beginning -- 12.3 - The process: preparedness -- 12.4 - The process: response -- 12.5 - The process: resumption -- 12.6 - The process: backtracking -- 12.7 - The process: orientation, training and testing -- 12.8 - A real scenario -- 12.9 - Use of the disaster plan -- 12.10 - Post-resumption -- 12.11 - References -- 12.11.1 - Interviews -- Further reading -- Appendix One - Lancaster Gate Public Library Crisis Management Plan -- I - Purpose and definitions -- Crisis -- Disaster/Emergency -- Crisis Management Team (CMT) -- Spokesperson -- Delegate -- II - The Crisis Management Team (CMT) -- III - Recognizing a crisis -- Disasters and emergencies -- Death/injury -- Internal criminal activity -- External criminal activity -- Adverse government action -- Labour issues.

Adverse journalistic activity/faulty public relations -- Corporate/organizational shift -- Economic problems -- IV - On-the-spot agenda for the head libarian/spokesperson or delegate -- V - Mistakes media representatives make -- VI - Crisis Management Command Centre (CMCC) -- VII - Crisis management tabletop exercises -- Tabletop Exercise No. 1: Body in the Parking Lot -- Your tasks -- Tabletop Exercise No. 2: IT Fraud and Possible Data Theft -- Your tasks -- VIII - Distribution, auditing and revisions -- Distribution -- Auditing -- Revisions -- IX - Sample media releases -- Appendix Two - Pandemic Management Program -- Table of Contents -- Overview -- System-wide Issues -- Senior Management -- Departments, Branches and Work Units -- Appendices -- Overview -- System-wide Issues -- Section One: System-wide responsibilities -- Section Two: Workplace sanitation -- Section Three: Pandemic development and monitoring process -- Interpandemic period -- Pandemic alert period -- Pandemic -- Section Four: Travel planning and safety -- Section Five: Stand down procedures -- Senior Management -- Section One: Preparedness and mitigation -- Communications -- Managers and their executive assistants -- Sanitation -- Section Two: Pandemic watch and warning -- Section Three: Critical functions and essential services -- Procedures -- Ongoing measures -- Section Four: Personnel and skill sets for critical functions and essential services -- Section Five: Additional coping techniques for critical functions and essential services -- Departments, branches and work units -- Section One: Preparedness and mitigation -- Communications -- Staff -- Sanitation -- Section Two: Critical functions and essential services -- Procedures -- Ongoing measures -- Section Three: Personnel and skill sets for critical functions and essential services.

Section Four: Additional coping techniques for critical functions and essential services -- Section Five: Alternative organization chart -- Section Six: Supplier confirmation -- Appendix Three - Main Library and Branch Post-Disaster Security Plan -- Lancaster Gate Public Library Main Library and Branch Post Disaster Security Plan -- Table of Contents -- Additional Information -- I - Statement of responsibility -- II - Identification badges -- III - Visitor sign-in -- IV - Controlled access to building -- V - After-hours access to building -- VI - Alarm systems -- VII - Lock-up procedures -- VIII - Key management system -- IX - Access card management system -- X - Security of personal belongings -- XI - Vandalism/light damage repair procedures -- XII - Post-disaster additional security -- XIII - Parking security -- XIV - Audit schedule -- Additional Information -- Appendix Four - Lancaster Gate Public Library -- Lancaster Gate Public Library Disaster Manager's Kit: Ten Steps to Operational Resumption and Continuity -- Section A: DM Situational Safety Procedures -- Fire -- Explosion -- Leaks/floods -- Bomb threat -- White powder incident / biochemical threat -- Intruder / protester / threatening behaviour -- High winds/snowstorm -- Toxic spill/gas leak -- Power outage / brownout -- General precautions -- Section B: Disaster Recognition and Declaration Procedures / Record of Events -- Step One: Recognition of Events -- Step Two: Information Gathering -- Step Three: Decision to Declare a Disaster -- Section C: Damage Assessment Checklists -- Section D: Strategic Alliances -- Section E: Emergency Communications Procedures -- Table of Contents -- Other communications disruptions -- Section F: Emergency Transportation Plan -- Table of contents -- Section G: Normalization Program -- Table of Contents -- Disaster Manager's Residential Emergency Procedures.

Fire/explosion.

Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion. Provides a practical approach to developing a comprehensive plan for any library, big or small Supplements technical information with interviews and case studies Includes appendices covering pandemic management, moisture control, and library security.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.